Advanced Data Integration Helps Deliver Next-Gen Telepharmacy

PipelineRx offers a combination of virtual pharmacist services (“telepharmacy”) and clinical pharmacy software that allows hospitals of all sizes to optimize pharmacy staffing and workflow to reduce labor costs and improve patient care. This also frees up more pharmacist resources to address high-value clinical services, such as patient discharge management and antimicrobial stewardship, and to round with care teams.

Because hospital and health systems use various electronic health record (EHR) platforms and HL7 technology, PipelineRx’s virtual pharmacists were frequently juggling five or more windows on a single monitor as they reviewed and verified medication orders from different facilities. In order to get the data needed, telepharmacists also had to access native files, take screenshots, attach spreadsheets, and copy the data into the EHR, as required by state laws. This caused repetitive tasks and an inefficient use of the pharmacist’s time, in addition to the potential for inadvertent errors.

In order to make their SaaS-based solution work seamlessly, PipelineRx needed a partner that could enable them to pull in unverified pharmacy data and verify it in their platform for easy access.