August 11, 2015

Data Security & Patient Engagement

Kris Gösser
Kris Gösser

Datica Alumni — Former Chief Marketing Officer

It’s true: 2015 is beginning to show that hospitals are stemming their primary initiatives from patient engagement. When the HITECH Act was passed back in 2009, hospitals and all medical facilities started to create patient portals to assure that patients would be able to view, download, and even transmit their medical profiles and information as they see fit. But as the latest findings will report, not only are patient engagement stratagem taking priority, but data security is at the forefront as well, closing the loop on the rising number of patient data breaches and cybersecurity attacks that threaten the healthcare industry to ensure value-based healthcare delivery is successful.

Better alliance between clinicians and healthcare providers is being facilitated by the transition between volume-based care to value-based care. The clinician portal is an indispensable solution in strengthening this alignment in ideologies. Past that requirement, clinicians and hospitals are allowing patients to be actively involved in their treatments by offering complete access to the portals through mobile applications.

With this rise in mobile utilization, there must also be a rise in mobile data security. Whether it be mobile data security purchases from hospitals or various other types of data protection, the industry has shifted its focus across the board to showcase the relationship between patient engagement and data security. Major improvements can be seen in patient portals, administrative management platforms, and healthcare IT systems.

Some considerations for those providing patient data through mobile devices:

  • Be sure to deploy, test, and install mobile health security platforms.
  • After implementation, all staff will need training on system utilization.
  • This training should be based off a mobile health security policy enacted by the healthcare organization.
  • When developing this policy consider understanding vendor approaches to security, cost and risk analysis of various products, usability restrictions, procurement of mobile devices, HIPAA security compliance, and mobile analytics.

As with all mobile technologies, there really is no comprehensive data security solution that will make all of your worries disappear. Understand what your expectations of these patient engagement technologies are and address all the security risks behind those expectations set.

You can also see how Catalyze impacted the Department of Veterans Affairs patient engagement goals in our new case study while also addressing the challenges faced by their internal teams by helping speed up the deployment of several new tools and providing insights to patient behavior.

tag Engagement Company Security